Terms and Conditions for TalaTrail Expeditions
Welcome to TalaTrail Expeditions. By accessing or using our online platform and booking our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. Kung hindi ka sumasang-ayon sa mga tuntunin na ito, mangyaring huwag gamitin ang aming serbisyo.
1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you ("User," "Client," or "Participant") and TalaTrail Expeditions ("Company," "we," "us," or "our"). These terms govern your use of our services, including but not limited to guided hiking tours, eco-trekking packages, cultural nature walks, customized group expeditions, safety training, and wilderness survival workshops. Ang iyong paggamit sa aming serbisyo ay patunay ng iyong pagsang-ayon sa mga tuntuning ito.
2. Services Offered
TalaTrail Expeditions offers a range of outdoor adventure and tourism services. Specific details, itineraries, inclusions, and exclusions for each service are provided on our online platform. We reserve the right to modify or discontinue any service with prior notice, especially due to safety considerations or environmental factors.
3. Booking and Payments
- Reservation: All bookings are subject to availability and confirmation. A deposit may be required to secure your reservation. Ang mga detalye ng booking ay ibibigay sa iyo sa oras ng pag-reserve.
- Payment: Full payment is typically required before the start of the expedition or workshop, unless otherwise specified for customized packages. Payment methods will be communicated during the booking process. Lahat ng bayad ay dapat matanggap bago magsimula ang serbisyo.
- Pricing: Prices are displayed in Philippine Pesos (PHP) unless otherwise stated and are subject to change without prior notice.
4. Cancellations and Refunds
- By Participant: Cancellation by participants must be submitted in writing. Refund eligibility depends on the timing of the cancellation relative to the start date of the service and the specific terms of the package booked. Cancellation fees may apply. Ang mga specific na patakaran sa refund ay matatagpuan sa bawat package description.
- By TalaTrail Expeditions: We reserve the right to cancel or postpone any service due to unforeseen circumstances, including but not limited to severe weather conditions, natural disasters, political unrest, or insufficient participant numbers. In such cases, participants will be offered an alternative date, a credit for future use, or a full refund, at our discretion. Ang iyong kaligtasan ang aming pangunahing priyoridad.
5. Participant Responsibilities
- Health and Fitness: Participants are responsible for ensuring they are physically and mentally capable of undertaking the chosen activity. It is your responsibility to inform us of any medical conditions or allergies that may affect your participation.
- Compliance with Instructions: Participants must follow all instructions and safety guidelines provided by TalaTrail Expeditions guides and staff. Failure to do so may result in removal from the activity without refund.
- Equipment: Participants are responsible for bringing appropriate personal gear as specified in the expedition packing list. TalaTrail Expeditions is not liable for lost or damaged personal belongings.
- Environmental Responsibility: We promote Leave No Trace principles. Participants are expected to respect nature, wildlife, and local cultures.
6. Assumption of Risk
Outdoor adventure activities inherently involve risks, including but not limited to injury, illness, property damage, or death. By participating in any TalaTrail Expeditions service, you acknowledge and voluntarily assume all risks associated with such activities. You agree to release and hold harmless TalaTrail Expeditions, its employees, guides, and agents from any and all liability for personal injury, property damage, or wrongful death, whether caused by negligence or otherwise. Ang iyong paglahok ay iyong responsibilidad at sa iyong sariling peligro.
7. Insurance
It is highly recommended that participants obtain comprehensive travel insurance that covers adventure activities, medical emergencies, emergency evacuation, trip cancellation, and personal liability. TalaTrail Expeditions does not provide personal insurance coverage. Ang pagkakaroon ng insurance ay mariing inirerekomenda para sa iyong seguridad.
8. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and service descriptions, is the property of TalaTrail Expeditions and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Cebu City, Central Visayas, Philippines.
11. Amendments
TalaTrail Expeditions reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new terms. Ang iyong patuloy na paggamit ng aming serbisyo pagkatapos ng anumang pagbabago ay nangangahulugang pagsang-ayon mo sa mga binagong tuntunin.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
TalaTrail Expeditions
2847 Magsaysay Avenue, Suite 3B,
Cebu City, Central Visayas, 6000
Philippines
Phone: (032) 415-8729